Position Overview: 
Emerging Tech is seeking a Clinical SME to support the Department of Veterans Affairs (VA) Electronic Health Record Modernization (EHRM) program. The Clinical SME will provide expert clinical knowledge and operational guidance during the deployment of healthcare systems across multiple sites. This role ensures that workflows, documentation practices, and user adoption align with clinical standards and organizational goals, supporting a smooth transition during the active deployment phase. 

Key Responsibilities: 

• Serve as the clinical operations subject matter expert during system deployment to ensure workflows, patient care, and clinical practices align with organizational needs. 

• Provide end-user support and troubleshooting for functional issues. 

• Act as a liaison between clinical staff and technical teams to ensure system configuration reflects real-world clinical needs. 

• Identify workflow gaps or issues and provide recommendations for process improvements. 

• Assist with change management communications and stakeholder engagement across multiple deployment sites to ensure seamless operational readiness. 

• Support the assessment, development, implementation, and continuous improvement of clinical information systems, including EHRs and order-entry systems. 

Minimum Qualifications: 

• 4+ years of professional work experience. 

• Master's degree in healthcare or related scientific, technical, or clinical discipline, or an additional 8 years of relevant experience may be substituted in lieu of a degree. 

• Ability and willingness to travel up to 70%. 

• Experience assessing information and knowledge needs of healthcare professionals and patients, refining clinical processes, and leading or participating in the development, implementation, management, and evaluation of clinical information systems. 

• Ability to work independently. 

Preferred Qualifications: 

• Experience supporting the VA or similar healthcare environments. 

• Experience implementing Electronic Health Records (EHR) systems. 

• Specific expertise in some of the following areas:  

• Clinical Solutions (PowerChart,  Message Center, Care Compass, Patient Portal, Powerforms, Dynamic Documentation, iView, Tasking, Order Management, mPages)