Clinical Solutions Advisor
Position Overview:
Emerging Tech is seeking a Clinical Solution Advisor to support the Department of Veterans Affairs (VA) Electronic Health Record Modernization (EHRM) program. The Clinical Solution Advisor will play a critical role in guiding solution design, facilitating knowledge transfer, supporting testing, and ensuring successful integration of Oracle Health and third-party systems. This position requires deep expertise in healthcare IT, software design, and workflow optimization to drive effective and sustainable EHR solutions.
Key Responsibilities:
Provide technical and functional EHR expertise, delivering knowledge transfer sessions to National/VISN Councils, local workshops, and VA Solution Experts.
Use Oracle Health configuration tools (e.g., DCPTools, CoreEventManager, Bedrock) to manage clinical solutions and support system optimization.
Translate functional requirements into system design and solution enhancements; independently design and develop new software products or major enhancements in a healthcare or clinical environment.
Manage ticketing and change requests using ServiceNow, ensuring timely issue resolution and adherence to Oracle Health best practices.
Lead functional validation and end-user testing for EHR and integrated third-party solutions; assist with additional EHRM testing events as needed.
Conduct feasibility analyses for potential future projects and provide actionable recommendations to management.
Facilitate collaboration between EHRM stakeholders (VHA Council Management Team, RDM, EHRM-IO teams, Oracle Health, local site end-users) to ensure deliverables and deadlines are met.
Provide guidance and oversight to solution teams (Solution Experts, Tier 1 Experts, Solution Management Administrators, Project Managers) to track requirements, work products, and solution-related projects while escalating and mitigating risks/issues per approved processes.
Demonstrate strong leadership, written and verbal communication, analytical, and organizational skills.
Minimum Qualifications:
5+ years of professional experience in healthcare IT or clinical informatics.
Proven ability to work independently, design and develop new software products or major enhancements in healthcare/clinical environments.
Recognized as a technical expert addressing systems integration, compatibility, healthcare semantics, informatics, and multi-platform challenges.
Experience managing project completion and delivering high-quality outcomes.
Bachelor’s degree in Healthcare IT, Computer Science, Electronics Engineering, or a related technical field, or 10+ years of relevant experience in lieu of a degree.
Preferred Qualifications:
- Experience supporting VA programs.
- Prior implementation experience with Electronic Health Record (EHR) systems.
- Familiarity with Oracle Health tools: PowerChart, Message Center, Care Compass, Patient Portal, Powerforms, Dynamic Documentation, IView, Tasking, Order Management, mPages.
- Familiarity with Oracle Health configuration tools: DCPTools, CoreEventManager, and Bedrock.
What We Offer:
Generous PTO and federal holidays
401(k) plan, health, dental, and vision insurance
Remote-first flexibility with long-term career growth opportunities
Mission-driven work supporting federal health IT solutions
Professional development in EHRM workflows, project management, and solution advisory