Communications Sustainment Analyst

Remote

Full Time

Manager/Supervisor

Emerging Tech is seeking a Communications Sustainment Analyst to support the VA Electronic Health Record Modernization Integration Office (EHRM-IO). This role focuses on sustainment phase communications, working with VA stakeholders, Oracle Health (Cerner), deployment sites, and VISN leadership to ensure operational continuity, stakeholder alignment, and effective change communications.

Key Responsibilities:

Lead and coordinate sustainment communications for VA sites, including EHR system alerts, newsletters, and SharePoint content.
Support the transition from deployment to sustainment, ensuring sites are prepared for long-term management.
Collaborate with VA, Oracle Health, and site communications teams to align messages with EHRM-IO objectives.
Facilitate meetings, manage action items, and report on communications metrics.
Support briefings and respond to inquiries from VA leadership, Congressional stakeholders, and media.
Define, document, and refine sustainment communications processes and provide feedback on Oracle Health deliverables.
Manage weekly Joint Sustainment and Adoption Advisory Board (JSAAB) notifications and ad hoc communications requests.

Qualifications:

Experience with project life cycle management, change management, or enterprise communications.
Strong stakeholder communication and risk management skills.
Bachelor’s degree in a relevant field or 10+ years of equivalent experience.
Preferred: VA or EHR system experience, federal IT communications, and sustainment support.

Benefits:
Paid time off, federal holidays, 401(k), health/dental/vision coverage, remote-first flexibility, and opportunities for long-term career growth supporting veterans and federal health IT modernization.

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Have you supported communications for an IT system during sustainment or post–go-live operations (not just initial deployment)?*

The salary range for this position is budgeted between $120,000 and $125,000 annually and is not negotiable beyond this range. Are you comfortable moving forward in the process within this salary range?*

Briefly describe your experience supporting EHR sustainment communications, including the types of messages or artifacts you managed (system alerts, newsletters, block releases, etc.) (1-3 sentences)*

Are you legally authorized to work in the United States without current or future employer sponsorship (e.g., visa sponsorship)?*

Have you created, reviewed, or distributed system alerts, change notifications, or other operational communications to multiple sites or stakeholders during a sustainment period?*

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Communications Sustainment Analyst

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