Solution Management Specialist
The Functional / Solution Management Specialist provides field-facing support to ensure successful EHRM-IO pre-deployment execution and to mitigate site-level risks and issues. This role serves as a key liaison between clinical, technical, and executive stakeholders, providing program and project management leadership, analytical support, and coordination across VA, EHRM-IO, and EHR contractor teams in a complex federal health IT environment.
Key Responsibilities:
• Serve as the field-facing lead supporting Wave/VISN sites through EHRM-IO pre-deployment activities
• Conduct and lead pre-deployment analyses and assessments to identify gaps, risks, and readiness concerns
• Coordinate closely with EHRM-IO workstreams, VA stakeholders, and external partners including VHA, OHT, and Oracle Health
• Develop and manage workplans, timelines, and task execution to support critical path success
• Provide program management accountability, including task assignment, progress tracking, and issue resolution
• Facilitate alignment and optimization of clinical and functional workflows to meet EHRM-IO pre-deployment requirements
• Serve as the primary point of contact for functional workflow configuration projects and initiatives
• Monitor, identify, and escalate risks, issues, and dependencies that may impact project scope, quality, or timelines
• Analyze data, develop reports, and communicate status, risks, and recommendations to government leadership
• Collaborate with cross-functional teams to propose mitigation strategies and solution options for government decision-makers
Minimum Qualifications:
• 5+ years of professional work experience
• Experience independently designing and developing healthcare or clinical software solutions or major system enhancements
• Demonstrated expertise in systems integration, healthcare semantics, informatics, and multi-platform environments
• Experience providing technical leadership and accountability for project completion
• Ability to perform feasibility analyses and provide recommendations for future initiatives
• Bachelor’s degree in Healthcare IT, Computer Science, Engineering, or a related technical discipline
o Additional 10 years of relevant experience may be substituted in lieu of degree requirements
Preferred Qualifications:
• Experience supporting the Department of Veterans Affairs (VA)
• Experience implementing Electronic Health Record (EHR) systems
• Experience working in large, complex, multi-stakeholder healthcare or federal environments
Benefits:
• Retirement Plan
• Group Health Insurance (Health, Dental, and Vision)
• Paid Time Off
• Referral Bonus
• Opportunity for Performance Evaluation / Retention Bonus
Compensation:
$120,000-$130,000