Charge Services Solutions Advisor
Position Overview:
Emerging Tech is seeking a Charge Services Solutions Advisor to join our team! The Solution Advisor will support the Department of Veterans Affairs (VA) Electronic Health Record Modernization (EHRM) program by serving as a subject matter expert in Cerner Charge Services. This role is responsible for providing expertise, guidance, and knowledge transfer sessions to National/VISN Councils, local workshops, and VA solution experts. The ideal candidate will be a highly technical professional with deep experience in healthcare IT and proven ability to support solution design, configuration, and optimization.
Key Responsibilities:
Provide Cerner expertise and support to the VA EHRM program, including knowledge transfer sessions to National/VISN Councils, local workshops, and VA solution experts.
Collaborate with the Solution Expert to translate functional requirements into effective system design.
Facilitate ticket management activities and ensure timely resolution.
Partner with the Solution Management Administrator to conduct design reviews, offering guidance and recommendations for solution optimization.
Support the Office of Functional Champion Testing Team (OFCt) with testing activities.
Evaluate and facilitate the review of Oracle best practice recommendations for workflow and configuration.
Act as the highest-level technical expert addressing challenges related to systems integration, compatibility, healthcare semantics, informatics, and multi-platform environments.
Perform feasibility analysis on potential future projects and present findings to management.
Lead and complete assigned projects independently while ensuring alignment with VA objectives.
Qualifications:
Required Qualifications
5+ years of professional work experience.
Proven ability to work independently in designing and developing new software products or major enhancements to existing systems in a healthcare or clinical environment.
Expertise in healthcare IT systems, systems integration, compatibility, semantics, and informatics.
Demonstrated experience serving as the technical lead on projects from initiation through completion.
Strong problem-solving skills and ability to provide technical guidance in complex environments.
Bachelor's degree in healthcare IT, Computer Science, Electronics Engineering, Engineering, or a related technical field. An additional 10 years of professional experience may be substituted in lieu of a degree.
Preferred Qualifications
Previous experience working with the Department of Veterans Affairs (VA).
Experience implementing Electronic Health Records (EHR) systems.