Technical Writer – Journeyman

VA EHRM | Oracle Health / Cerner

Washington, DC | Hybrid
Full-Time | Journeyman Level

About the Role

Emerging Tech is seeking a Technical Writer – Journeyman to support a U.S. Department of Veterans Affairs Electronic Health Record Modernization (EHRM) program in partnership with Accenture Federal Services.

This role is ideal for a technical writer with experience supporting VA EHRM, Oracle Health, Cerner, healthcare IT, or other complex federal technology programs. The Technical Writer will work closely with technical teams, healthcare IT professionals, engineers, project managers, and subject matter experts to develop clear, accurate, and professional documentation supporting EHR modernization and enterprise healthcare technology initiatives.

The ideal candidate understands how to take complex technical and healthcare IT information and turn it into documentation that is clear, organized, and useful to both technical and non-technical audiences.

What You’ll Do

• Develop, update, and maintain technical documentation supporting VA EHRM and Oracle Health/Cerner environments.
• Work closely with engineers, developers, healthcare IT specialists, project managers, and subject matter experts to gather and validate technical information.
• Translate complex EHR, healthcare IT, infrastructure, and systems information into clear and easy-to-understand documentation.
• Develop and maintain technical manuals, SOPs, user guides, process documentation, system documentation, implementation materials, and program deliverables.
• Support documentation related to Oracle Health/Cerner applications, EHR integrations, interfaces, workflows, systems, and technical processes.
• Review existing VA EHRM documentation and identify areas requiring updates, clarification, or additional detail.
• Research technical and healthcare IT topics and consolidate information from multiple sources into accurate documentation.
• Develop documentation supporting system implementation, testing, deployment, release management, operations, and ongoing maintenance.
• Work with SMEs to document technical processes, system functionality, workflows, requirements, and operational procedures.
• Support development of presentations, briefings, white papers, reports, and executive-level documentation.
• Maintain document version control, templates, review cycles, approvals, and stakeholder feedback.
• Ensure documentation is consistent with federal customer requirements, program standards, and established documentation practices.

Required Qualifications

• Bachelor’s degree in Technical Writing, English, Communications, Information Technology, Business, Healthcare IT, or a related field.
• 3–5+ years of professional technical writing experience.
• Experience supporting complex IT, healthcare IT, or federal technology programs.
• Strong technical writing, editing, proofreading, and communication skills.
• Ability to understand complex technical concepts and translate them into clear documentation.
• Experience working directly with technical subject matter experts.
• Strong Microsoft Word, PowerPoint, Excel, and SharePoint skills.
• Experience with document management and version control.
• Ability to manage multiple documentation efforts and competing deadlines.
• Strong attention to detail and ability to identify inconsistencies and documentation gaps.

Highly Desired Experience

• Direct experience supporting the VA EHRM program.
• Experience with Oracle Health or Cerner.
• Experience supporting Accenture Federal Services or another EHRM prime/subcontractor environment.
• Experience documenting EHR systems, healthcare applications, interfaces, workflows, or integrations.
• Familiarity with VA healthcare technology, VHA, VA OIT, EHRM, or related VA programs.
• Experience documenting HL7 interfaces, healthcare integrations, clinical workflows, or enterprise EHR environments.
• Experience supporting software implementation, testing, deployment, or release management.
• Federal healthcare or government contracting experience.

Preferred Qualifications

• Experience with ServiceNow, SharePoint, Confluence, Jira, or similar documentation and collaboration platforms.
• Experience with Visio or other diagramming tools.
• Familiarity with Agile, Scrum, SDLC, or systems engineering methodologies.
• Experience developing SOPs, system documentation, technical procedures, implementation plans, user guides, or operational documentation.
• Experience supporting highly regulated healthcare or federal environments.
• Familiarity with Section 508 accessibility requirements.

Core Competencies

• Technical Writing & Editing
• Oracle Health / Cerner Documentation
• VA EHRM Documentation
• Healthcare IT Documentation
• Requirements & Process Documentation
• Technical Research
• SME Interviews & Information Gathering
• SOP & User Guide Development
• System & Workflow Documentation
• Implementation & Deployment Documentation
• Document Management
• Quality Assurance & Proofreading
• Stakeholder Coordination
• Federal Program Documentation

About Emerging Tech

Emerging Tech is a Service-Disabled Veteran-Owned Small Business (SDVOSB), 8(a), and HUBZone-certified federal contractor specializing in healthcare IT, cybersecurity, systems engineering, cloud infrastructure, and digital modernization.

We support federal customers and industry partners on complex technology initiatives, with a particular focus on healthcare IT, EHR modernization, cybersecurity, infrastructure, and digital transformation.

Our teams support mission-critical federal programs where technology, security, compliance, and operational excellence are essential. As a growing small business, Emerging Tech provides employees with the opportunity to work closely with technical teams and leadership while contributing to meaningful federal missions.

Why Join Emerging Tech?

• Support a high-impact VA healthcare modernization program
• Work with leading healthcare technology platforms including Oracle Health/Cerner
• Gain exposure to complex federal healthcare IT environments
• Collaborate with experienced technical and program professionals
• Meaningful work supporting technology that impacts Veterans and healthcare providers
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid Time Off
• Employee referral bonus opportunities
• Performance and retention bonus opportunities

Position Details

Location: Washington, DC | Hybrid | Travel may be required
Employment Type: Full-Time
Program: VA EHRM
Clearance: Must be able to obtain and maintain a VA Public Trust, if required by the program